Shipping policy
Shipping Policy
1. Order Processing Time
All orders for in-stock items (Vinyl, CDs, and Merch) are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All orders for in-stock items (Vinyl, CDs, and Merch) are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Pre-orders
Items marked as "Pre-order" will ship on or around the release date specified in the product description. If your order contains both in-stock and pre-order items, the entire order will ship together once the pre-order item is available.
Items marked as "Pre-order" will ship on or around the release date specified in the product description. If your order contains both in-stock and pre-order items, the entire order will ship together once the pre-order item is available.
3. Domestic & International Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout based on the weight of the package and your location.
Shipping charges for your order will be calculated and displayed at checkout based on the weight of the package and your location.
- Domestic Shipping: Estimated delivery within 3-7 business days.
- International Shipping: Estimated delivery within 10-21 business days depending on the destination and customs processing.
4. Customs, Duties, and Taxes
[ SELF MADE ENTERTAINMENT ] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
[ SELF MADE ENTERTAINMENT ] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Fragile Items & Packaging
We take great care in shipping our music. All vinyl records are shipped in reinforced cardboard mailersdesigned specifically for media to prevent corner dings and seam splits during transit.
We take great care in shipping our music. All vinyl records are shipped in reinforced cardboard mailersdesigned specifically for media to prevent corner dings and seam splits during transit.
6. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
7. Damages
If you receive a damaged item (e.g., a warped record or broken CD case), please contact us at [selfmadeentertainmentpr@gmail.com] within 48 hours of delivery with photos of the damage and the original packaging.
If you receive a damaged item (e.g., a warped record or broken CD case), please contact us at [selfmadeentertainmentpr@gmail.com] within 48 hours of delivery with photos of the damage and the original packaging.